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Headline Size on News Homepages
Most news website homepages have a set font size for headlines.
(Only a small percentage of sites allow users to specify the
type size they see.) In Eyetrack III, we tested how headline
size affected viewing patterns. The findings below may help
you in designing or redesigning your website for readability
and comprehension of information.
EYETRACK III FINDINGS
This report is one of many from the Eyetrack
III study of broadband-era news websites.
46 people were tested for one hour
each in December 2003 by Eyetools
Inc. in partnership with the Poynter
Institute and the Estlow
Center. During the test period, each test subject viewed
mock news websites created for research purposes and real-world
multimedia news features. Results were published in September
2004.
Finding: Smaller headlines integrated with blurb text resulted
in participants scrolling further down the page.
For this piece of our research, we created two news homepages
(and accompanying "inside" or article pages) that
shared the same design but differed in one principal characteristic:
headline size. In homepage No. 3 (below; click to enlarge),
article headlines were smaller and on the same line as a short
blurb. In homepage No. 8, headlines were larger and on a separate
line from the blurb; the headlines also included a hyperlink
underline to highlight them. One-half of our test participants
viewed one of the pages; the other half viewed the other page.
What we found was that aggregate viewing went further down
the page on the version with smaller headline type -- that
is, those users saw more of the page. Seventy percent of test
subjects viewing that page scrolled down the page, vs. only
59 percent who scrolled down on the page with large-format
headlines -- a statistically significant difference. This
occurred despite there being a similar number of clicks on
the first 10 headlines of each page. You can see this on the
heatmap
images below. (A heatmap is an aggregate image showing overall
eye activity on a webpage. Red-orange areas indicate the
most eye activity, blue-black the least.)

Small-headlines homepage |
| 
Large-headlines homepage |
Participants who saw the larger-headlines page (homepage
No. 8) spent more time with the navigation elements on the
page. The researchers speculate that this could reflect that
users on the larger-headlines page where less satisfied (perhaps
because they skimmed more and missed content that small-headlines
visitors found). It could be for this reason that large-headline
visitors looked to the navigation for more information. (This
is just an observation, and not a rigorously tested finding.)
In this case, the navigation was in the right column. They
also saw less of the page than did the group that was given
the smaller-headlines page to review.
Finding: Smaller headlines support users seeing and reading
more text.
Researchers noticed that on homepage No. 8
(larger underlined headlines), people treated the headlines
as separate units. They tended to look at just the headlines
and ignore the blurbs (which were on a separate line on this
homepage).
In contrast, the small headlines that blended in with the
blurbs (on homepage No. 3) tended
to attract more viewing and reading over the entire headline
and blurb block of text.
That is, the stand-alone blurbs (which appeared on a separate
line below the headline link) were ignored more often; the
small headlines integrated with blurbs tended to be viewed
more as a package.
The size and treatment of homepage headlines, then, had an
unexpected impact on overall viewing of the page. In homepage
No. 3 where the headline font was small and the headlines
blended in with the blurbs, the headline/blurb combination
was viewed more completely.
Finding: "Hot" words can catch the eye of skimmers.
An interesting finding comes from homepage No. 8,
which had larger headlines on a separate line from the blurbs.
As noted above, this page encouraged more skimming behavior.
Toward the bottom of this (rather lengthy) page is this headline:
"FCUK: Innocent Label or Thinly Disguised Profanity?"
The provocative word "FCUK" (the controversial
name of a clothing line) is something that obviously catches
the eye. As seen on the heatmap
image of homepage No. 8, that word caught a lot more eyes
than anything else that far down the page. This observation
suggests that a large percentage of people looking at this
page were scanning, looking for something that would grab
their attention. In this case, FCUK was both surprising and
in all capital letters, resulting in a visual discontinuity
with surrounding content.
The same hot spot can be seen on homepage No. 3,
which had smaller headlines integrated with blurbs. That page
also shows more intense viewing throughout the page; the "FCUK"
attention-grabber is more pronounced on the larger-headlines
page where there's more scanning behavior.
Observation: There seems to be a "dip" in reading
the full length of titles at the bottom of the first screen
(and subsequent screens) on small-headline pages.
On homepage No. 3 -- the one
with small headlines integrated into blurbs -- we noticed
that there was less viewing on headlines that fell at the
bottom of the first screen. The same thing happened with subsequent
screenfuls as people moved down this fairly long page in chunks,
each time exhibiting less viewing at the bottom of the screen.
These intervals appear to correspond to the bottom of the
screen had the test subjects moved down the page one full
screen at a time. In other words, more of them clicked the
scroll bar to move down the page a chunk at a time (or hit
the "Page Down" key) than slowly scrolled down the
page. The image below demonstrates this behavior; notice the
bright spots on the heatmap well down the page.
Finding: Large headlines may make it easy to read a homepage
(perhaps "too easy").
While large headlines make it easy for an audience to scan
your homepage seeking something of interest, there's a downside
to that: They may miss much of the other information you put
on the page.
Tips
- When headlines stand out alone by virtue of larger font
size and/or by being on a separate line from a blurb, people
tend to read the headline and ignore the blurb. It may make
more sense, if you want readers to see blurbs on homepages,
to have the headline and blurb run together.
- The testers on the homepage with larger headlines appeared
to do more skimming or spot-checking than they did reading.
Larger headlines seem to encourage readers to skip blurbs
and easily scan down the page. So, the headline size you
use may depend, in part, on what you want your homepage
to do for readers. Do you have serious, thoughtful readers
who you want to absorb all the information you put on your
homepage? Or do you have readers who you expect to quickly
scan your homepage? The decision you make on headline size
may depend upon your audience and strategy.
- Be aware that certain words or phrases in headlines can
draw lots of eyeballs -- which might be useful in drawing
attention to other content elements, if you place them in
proximity to predicted hot spots.
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