November 2, 2001   

 
Memos
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Charlotte Observer publisher Peter Ridder's memo to staff

April 27, 2001

To all employees,

I have some difficult news to share with you about our business.

Many of you have heard the headlines in staff meetings today; I want to make sure each of you understands what is going to happen and why.

The Charlotte Observer's revenues are continuing to decline, which is a direct reflection of what is happening to the economy. This means we will need to take additional steps to offset the drop in our business.

Classified advertising, a large part of our total revenue, has been falling for nearly a year. Retail and national advertising are also starting to decline. With the national economy shaky, we have no reason to believe we have reached bottom yet.

We are doing many things to combat the softening economy. As all of you know, we have been working to try to increase revenue and control expenses, but those efforts have not been enough. We have missed our revenue budget every month this year.

Unfortunately, to respond adequately to the continuing decline in revenue, we need to reduce the company's overall staff by about 3.5 percent. That is approximately 45 positions.

We will do this through a combination of normal attrition, incentive packages for voluntary resignations, early retirement from some jobs, and, possibly, layoffs. We hope to avoid layoffs but cannot promise that.

Similar measures are being taken at many other newspapers around the country, including most of Knight Ridder's.

The details of which jobs will be affected and the type of incentive packages to be offered for resignations and retirements are still to be worked out. We will let you know when we complete those plans, which should be within three weeks.

With a smaller staff, we will need to adjust the way we do business; we will stop doing some things and adjust others. We will also look for additional ways to control expenses.

I appreciate all the efforts so many of you have made in recent months to reduce our costs and bring in more revenues. I know that this news brings uncertainty and anxiety, and that there will be hardship to individuals, their families and our company. We will work through this difficult time quickly but carefully, and I will keep you informed as our plans are completed.

In the long run, we must keep our business healthy so that we can continue to publish an excellent newspaper.

Peter


Charlotte Observer publisher Peter Ridder announces end of KPC Photography

[Editors' note: KPC Photography was a commercial business that also produced non-editorial in-house photography. It shared a photo lab and studio with The Observer and was staffed by some former Observer employees.]

June 13, 2001

We have just announced one of the most difficult changes our company will experience as we reduce our workforce.

KPC Photography, our commercial photography business, will cease operation by June 22. As we examine everything we do to evaluate where we should continue to put limited resources, we have made the tough decision to close down this part of our business.

This affects nine of our colleagues. There will be one newly-created position to handle internal photographic and lab needs, reporting to Promotion. Those in KPC Photography with an interest have been invited to apply for this opening as well as others at The Observer. Others are considering continuing the commercial operation as a business outside The Observer.

This change is part of our overall plan for reducing approximately 60 positions at The Observer.

This is an unhappy event for all of us. I want to say thank you to everyone on the staff of KPC Photography for their many contributions to our company. I want to assure everyone at The Observer that we will weather this difficult time.

Peter





 
   
   
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