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Sent: Thursday, April 12, 2001 8:06 AM
To: All DJXpress Users
Subject: Memo from Peter Kann

April 12, 2001

ALL DOW JONES COLLEAGUES

As most of you know, over the last two or three weeks we have done a number of layoffs in some parts of the company as part of a cost reduction program aimed at getting our expense structure aligned with reduced revenues in a tougher business environment.

I regret that this has had to involve the loss of some existing jobs, but it simply isn't feasible for a company like ours to significantly affect its cost structure without that having some impact on the number of people we employ.

To put the layoffs in perspective, however, they affected just over 200 colleagues out of our total workforce of more than 8,000. The layoffs included both management and non-management people. Attrition and not filling open positions accounted for the significant majority of the jobs we eliminated-a total of more than 500. And most of the more than $60 million in savings we've set in motion will come not from personnel reductions, but from other cost containment steps, from lower marketing budgets to curtailing travel and entertainment expenses to reducing our consumption of newsprint.

Again, I deeply regret the fact that some colleagues lost jobs and I also regret the concern this has caused to others of you. Our common goal now, however, has to be to keep our focus on serving customers with the best products and services in our markets, and with growing our revenues and building our businesses even in a more difficult economic environment. I have complete confidence in our ability to meet those challenges together.

Sincerely, Peter Kann

Sent: Wednesday, March 07, 2001 7:39 AM
To: All DJXpress Users
Subject: Memo from Peter Kann

March 7, 2001

To All Dow Jones Colleagues:

It should come as no surprise to any of us in a company covering business and financial news that we some months ago entered a more challenging business environment. Trends affecting our customers impact us as well.

Thus, we announced this morning that results for the first quarter of this year will be well below last year, and well below market expectations. We also said that we expect that business will continue to run behind last year's very strong pace for some time, and that it is difficult, at this time, to say when the current economic uncertainty will dissipate, allowing growth in our businesses-and those of our customers-to resume.

I wanted to communicate with you directly about what this means for Dow Jones, and those of us who work here.

As we said in this morning's press release, and as we'll repeat in the conference call later this morning, we are moving aggressively to even better align our expense structure with the current operating environment. That means that controllable costs, which grew steadily in a healthier economy, must now be cut back. It means that costs we can safely defer must be deferred. It means that we must be even smarter about how to make our businesses perform more efficiently. And, unfortunately, it means that we will need to make some limited reductions in our workforce.

We need your help in all of this over coming months. And in the next few weeks we need your patience.

It will take some time-a few weeks, but not more than that-to identify all of the steps we need to take. In that time, I'd ask you not to heed rumors, to understand that many of the staff reductions we envision can be achieved by attrition, and to remember that the remainder will constitute a very small fraction of a Company of 8550 employees.

I also want to assure you about a few things that will not happen. We will not do things that would curb the Company's future growth. And we will make sure that the quality of our products and services, and the service we deliver to customers, are maintained.

No one enjoys the sort of steps we are announcing today, and will be announcing in days to come. All of us, I know, work here because we take pride and pleasure in creating and growing great products and building great businesses, not in pruning them.

Last year was, in many ways, the most successful in our history. And I remain as convinced as ever that the greatest days of The Wall Street Journal and Dow Jones still lie ahead. By taking these hard steps now we are further assuring that that will be so. With appreciation for your understanding,

Peter Kann

 
   
   
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