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Site:
BBC Homepage
URL:http://www.bbc.co.uk/
Screen captured: 4:40 EST, Nov. 7, 2000

Site:
CBC photo page
URL:http://www.cbc.ca/
Screen captured: 12:00 a.m., Nov. 8, 2000
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Questions
for Discussion
How are online
journalists using the Internet to tell the story of the 2000 presidential
election?
- What are your
initial impressions of this site?
-
- How is this site
using writing to tell the story?
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Team
Eight: Li
Hong (assessing Canadian Broadcasting Corp.) and
Christine
Harvey (assessing British Broadcasting Corp.)
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| 1.
What are initial impressions
of this site? |
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CBC
Hong:
Oddly enough, the website of Canada's biggest broadcast
system, the Canadian Broadcast Corporation, decides
not to put the election of its huge neighbour in the
spotlight. The banner headline goes to its own federal
election, which remains months away, to my knowledge.
The
editors there, knowingly or not, even relegate the US
election, a focus of world attention and a darling of
worldwide press, to an embarassing third position, after
author Margaret Atwood, whom a Chinese like myself does
not know, winning the Booker Prize.
CBC's cold shoulder towards the US presidential election
bewilders me, an editor for the online section of the
English-language China Daily. One hour before I sat
down doing this online watching work at the renowned
Poynter Institute of Journalism, in a small beautiful
sea resort town called St. Petersburg, I gave a comfort
phone call to my staff still working in the early hours
in Beijing, who are covering developments of the election
on the other side of the Pacific. I just hope that the
CBC will promote the US ''big news'' to the forefront,
after either Al Gore and George W. Bush is announced
the winner several hours from now.
My curiosity grows concerning CBC's decision: Does it
think the US election is not that important, as compared
to its own? Or, does the offshore shipping hassle several
months ago which later led to a diplomatic woe between
the two huge North American states have a role in its
decision? CBC itself knows.
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BBC
Harvey:
Li, when I checked the site at 4 p.m. EST, I was able
to easily find my way from the BBC home page to its
special report on the U.S. elections: There was a prominent
first-screen
blurb linking me to the package.
Here's what immediately caught my attention: The static
photo/graphic of Vice President Al Gore's and Gov. George
Bush's faces. My reaction: Perhaps a fresh photo from
today's events would have been more arresting?
My eyes were then drawn to the color map of the United
States, which promises to be clickable and give presidential
election returns, state by state, along with those for
seats in Congress at stake. Great feature. I plan to
return to it frequently throughout the night, to see
if it's working and how the race is unfolding.
I noticed the site is also promising audio and video
to accompany text on the top story--it had posted those
icons below the story summary. Unfortunately, the links
weren't working when I clicked at 4:20 p.m. Disappointing.
Perhaps I have a bad connection, or I've missed a step
on how to retrieve this. Or perhaps these are features
that will be posted after returns start coming in. Can't
tell.
Some clicks into some of the top headlines brought more
disappointment. The top story had a headline without
an active verb: "White House Cliffhanger." That's a
pet peeve. It didn't grab my attention or make me want
to read on. It didn't tell me anything I haven't known
for weeks.
Diving into the top story (text version), I was jarred
by the lack of the writer's byline, or the source of
the report. BBC, or wires? I've been trained as a reader
of U.S. newspaper Web sites to look for these benchmarks.
It helps me to judge how much credence to give the story.
The story itself did a fairly decent job of laying out
what was at stake, in both the presidential contest
and key states. It was sprinkled with a few bright graphics
and photos and a helpful map. But the writing didn't
sparkle.
Other quick thoughts: the quality of the photo page
was poor. A sampling of the pictures: Bush on the phone.
Gore standing in a school room auditorium, talking to
seated children.
I did like the last pic: of a tiny voting station (a
one-room school house?) in rural Kentucky.
But the layout of the photo page needed help, too. All
the pics were the same size, stacked one below the other.
Eureka moment: Just found a link to launch the BBC's
latest audio and video, in the red "Launch console"
button
on the top
right of this page. It immediately makes me
feel much more positive about the site. Audio and video
are waiting for me, reporting on Hillary's chances in
New York.
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| Harvey:
Li, I'm curious. Did you click into the link for that
story, to see if a lot of political coverage is buried
one click in? The BBC was not leading its home page with
coverage of the U.S. elections at this hour, either. But
once I clicked on its home page story, (I believe it was
also the third headline), I found a special report with
quite a bit of info inside.
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Hong:
Hi, Chris, I found, at this moment, BBC is leading its
homepage with the US election thing. However, CBC stubbornly
leads its home page and news section with its own coming
general election.
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Harvey:
Hmm. I'm still seeing the U.S. election story in the
third slot on the BBC home page, which I think is appropriate
placement at this hour (5:30 p.m. Eastern time) for
a non-U.S. site.
But you're right, CBC's disinterest seems odd. Maybe
this will change soon.
I'm looking forward to seeing how the sites do in the
next hour or two.
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Top
| 2.
How
is the site using interactivity
to tell the story? |
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Hong,
7:14 p.m.: As I hoped when I finished my fast food dinner,
Canadian Broadcasting Corporation (CBC) web editors,
whom I will credit as news-savvy guys, moved the US
presidential election to the top rank, leading all other
stuff, including the Toronto stock market and Canada's
own upcoming general election. The headline, in bold
banner, says ''IT'S CLOSE" -- US presidential race too
close to call. It's eye-catching, and together with
a rather spacious picture with Bush and Gore, is eye-alluring.
When
the CBC site decides to do it, it does well. Immediately
below the lead of that headline is live full-coverage
focusing on the US election which is well prepared,
backed up by a map of the 50 states with how many electoral
college votes, and on the spot-coverage from several
key places, including Austin, Texas, and Nashville,
Tennessee. It also gives the readers a timetable of
live coverage developments, which may be a convenience
for clickers and lure them to come back when time is
right.
To
increase its interactivity with the readers, the CBC
website, with the back-up of its radio and TV outlets
in the United States, used some audio/video snapshots
to lure the viewers. And, the CBC site has a special
function column soliciting comments and opinions from
the readers, with a sentence reading this way: On Tuesday,
November 7, the Canadian Contest will be on pause as
all eyes turn to the excitement south of the border.
It's what happens when you live next door to the most
powerful country in the world. I like the question specified
by the CBC site: Who do you think will win the US Election?
Who do you think would be better for Canada? That's
something most Canadians care about!
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Harvey,
7:04 p.m.: Li, I'm really loving the interactive, pop-up
map on the home page. With a click and a glance, I can
see at 6:40 that Indiana and Kentucky have already been
colored purple, showing Bush has won the states.
When I click into one of the states--Kentucky--I learn
the state has eight electoral votes, and that it went
to Clinton in the last two elections. Easy to follow
quickly. Good use of Web space. I've also found a link
to an interactive "talking
point." The question is uninspired: "What do you
think of the outcome so far?" But I'm happy to see that
there is a spot for regular folks to weigh in and vent.
Already, some of the responses are heated: "If by 'best
campaign' you mean 'least riddled with hypocrisy, vapidity,
and bile," I'd have to say Al Gore. .." starts "Kenny"
from the U.S.A. I'm betting this exchange will get even
livelier a bit later. I'm also happy that there are
other interactive options offered on this same page.
Among them: A 10-question, multiple-choice
quiz, to test my knowledge of the candidates.
There's a bit of wry British humor to reward me at the
end: "Which of the following did Gore NOT claim to have
done?" Love it! There are lots more options for immediate
election gratification, including another map. This
one highlights info on the influence of the Hispanic
vote. Click on a state, such as Arizona, California
or Texas, and get parochial stats. But here's the most
fun map I've found. It explains that two intrepid reporters,
Tom and Kevin, were sent on a "unique journey across
the United States," to find out more about voter apathy,
Bush's record as governor, Ralph Nader, swing voters
and more. Click on a city visited, such as San Francisco,
and get a text summary and a Webcast. It would have
been a very fun to follow the duo's reports in the days
leading up to the election... That's it for now, Chris
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Harvey,
7:26 p.m.: Li, was the question you refer to at the
bottom of your summary, asking which candidate would
be better for Canadians, posed as a chat/discussion?
Or was it a quick (multiple-choice) poll?
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Hong,
7:09 p.m.: Chris, does BBC have a function column calling
for COMMENTS about the US election from the audience?
Li
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Hong,
7:30 p.m.: Hi, Chris, after going through some of the
messages back to the site, I think it mainly aims to
trigger and collect the viwers' opinion on which candidate,
Gore or Bush, they will prefer, even though the Canadians
have no rights to vote in the elections in its neighbouring
giant.
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Harvey,
7:22 p.m.: Li, it sure does. One is the one described
above (buried a bit in all my talk about maps!)--and
called "talking points." There's also a separate link
to a "live
chat." This is a bit confusing. It seems to me these
may actually be the same discussion, but linked twice...
I'll explore this further later, after I file for this
deadline!
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| 3.
How is the
site using writing to tell the story?
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Hong,
9:02 p.m.: As a non-English native born in a tiny poverty-stricken
countryside in China's eastern Anhui Province 30 years
ago, I began to learn English when I was 15. I am not
in the position, whatsever, to assess the writing quality
of a mainstream Western press, the website of Canadian
Broadcasting Corporation. As an online editor from Beijing
for China Daily, I came here to learn, not to assess
the works of the natives.
However, as an assignment ''demanded'' by the Poynter
instructors, I will have to do it.
I
thought the headlines on its main news section ''projections
show Gore wins Florida, Michigan," updated at 20:30
ET, and its previous head, ''US presidential race too
close to call,'' two hours earlier, is plain but conveys
information well. I like the huge banner on the two
better: ''IT'S CLOSE!'' Every word counts, that's what
online heads demand.
I
like the structure and flow of the CBC stories about
the US election a great deal. The leads are clear, neat
and commanding the whole smooth flow of the online writings,
which are supported by reasonable analysis and background
data wherever it is needed.
Here
are some of the examples. ''Getting the vote out has
become the siren call for all the candidate.'' It's
really good for foreigners and at the same time English
languge lovers like me. And, look at this one: ''Polling
has also indicated that the nation that likes to see
itself as the greatest democracy on earth will be lucky
if half of the people eligible to vote bother to do
so.'' It means turnout could be amazingly important.
As
to analysis of the race, I think sometimes it will prove
to be the pivotal part of any piece, online or print.
The following sentence gives readers a clear-cut picture
of the two candidates and their allure to voters, ''Personality
and likeability have overshadowed real issues in the
presidential race. Gore is seen as having a better platform
and understanding of issues such as health care that
Americans care about. But Bush is considered the more
likable candidate.''
To
foreigners like me, sometimes background information
about the US election system could be an immense help:
''Voters in 50 states and the District of Columbia select
538 representatives to the Electoral College, which
in turn votes for the president. A presidential candidate
needs a majority of 270 electoral votes to win.''
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Harvey,
9:03 p.m.: Li, Before I plunge into this question, I
have to note: The BBC's home page is now leading with
the U.S. elections, both in its main story summary and
its top "Latest Bulletin" headline.
That
said, I'll plunge into the site's headlines. I'd really
like to see some that are more descriptive and active.
"And the winner is..." leads the page. Click on this,
and you get: "Neck and neck for White House"
And elsewhere:
-
"In pictures, America votes"
-
"The choice Americans face"
- "Huge
menu for US voters" and, this gem (ahem);
- "Bush's
drink-driving: Will it matter?" (A mistake, or a British-ism?)
These
heads make me long for a good, cheeky front-page banner
from the New York Post!
But
I realize that headline writing is only a tiny piece
of the presentation. In scanning some of the stories,
I'm left with the initial impression that the writing
is functional, but not dazzling. Here are the top two
paragraphs on the 8:45 p.m. (Eastern time) lead on the
BBC's top presidential story:
"Millions
of Americans are voting in the tightest US presidential
election for 40 years, with all eyes on a handful of
key states.
Of
the so-called battleground states to close their polls,
Florida and Michigan have been called for Democratic
Vice-President Al Gore - a major boost for his hopes
of capturing the White House. "
The
sentences telegraph the news quickly, but without much
polish. (But it's about what I'd expect for a developing
story, written hastily on tight deadlines.) That said,
the news in this lead seems a bit behind the curve of
what some of the U.S. media were describing at the same
time: MSNBC was reporting, for instance, that Bush had
locked in 130 electoral votes, to Gore's 123, of the
270 needed to win...
Chris
Harvey
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| Hong,
9:12 p.m.: Hi, Chris, I totally agree with your evaluation
of the BBC online articles. The site, one of my favorites,
together with cnn.com and usatoday.com, is really good
for other English news websites, including my online,
chinadaily.net. One problem for you, what is included
in the ``Huge menu for US voters''? |
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Harvey,
9:20 p.m.: Li, you made some good points about the need
for concise writing, background and context--both for
the sake of readability and to assist readers from around
the world in making sense of what this all means. (Global
readership on the Web is a given, of course.)
Would
you say overall that these stories gave you enough context
and background? Or would you have liked to have seen
more? Chris
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Harvey,
9:39 p.m.: Li, I'm not surprised you had trouble figuring
out what story might lie behind the headline, "Huge
menu for US voters." It doesn't tell you a lot, does
it? The deck/subhead helps: "With so many elections
in the US on 7 November, Claire Bolderson asks - are
voters overwhelmed?"
But the very long "anecdote" (and I use that term liberally
here) at the top of the story compounds the problem.
The story starts like this: "I stood in the queue at
the smoothie bar trying to stifle a rising panic. It
was nearly my turn to order and I could not decide."
Say what?? It's not until the seventh paragraph that
the writer tells you what the story is about--that Americans
"will be asked to vote on much more than a new president."
Unless
forced to read this, I wouldn't have made it past the
lead.
On
a medium where every word counts, a lot were wasted
here.
But
I don't want to end on such a sour note. There's a whole
lot to like about the BBC site. Interactivity, as I
noted earlier, is quite informative and sometimes welcomingly
amusing. And the audio is lovely.
I
like having video to click on, too, even though, like
on other Web sites, the quality is poor. Movements are
herky-jerky; faces are often blurred. Or worse--green!--as
Gore's was in one clip.
I
will be coming back to this site, though. It's got a
clean design and easy-to-follow navigation.
And I'm a sucker for a British accent. Signing off,
Chris Harvey
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Hong,
9:25 p.m.: Oh, Chris, Yes, the main pieces on the homepage
of CBC, which are promptly updated, backed up by some
surrounding data, did give me enough context and background
information about the vote. One thing, I think, should
catch attention of the site editors, that is, when you
update breaking news like the US election, one must
be careful that too many overlapping stories, a result
of updating on the previous piece, could make some online
readers think other way: that the site is not keeping
itself sufficiently neat.
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